We have compiled a list of Frequently Asked Questions regarding any appointment amendments or cancellations during the Covid-19 outbreak - please select the drop down menu from COVID-19 and select Covid-19 FAQs
Please can you arrive 5 minutes early to your appointment. Arriving late for your appointment will mean that, due to safety reasons, you are unlikely to be seen and you will have to rebook. Please be aware some surgeries do not have parking so please take this into account when planning your journey.
Some surgeries are requesting patients wait outside for their appointment rather than in the waiting room. PML Patients will be collected by our clinician and taken to your appointment. Please note: we try to ensure our clinics are run to time; however, there may be instances when you could be waiting longer than 5 minutes outside for your appointment.
Our Patient Management Centre is open for calls on Monday to Saturday from 8am to 5pm. Please note - we are currently experiencing high volumes of calls which may mean an extended wait to speak with an operator. Thank you in advance for your patience and understanding
Coronavirus Latest Information: https://www.nhs.uk/conditions/coronavirus-covid-19/