Your appointment during Covid-19

CONTACT US: We are experiencing a high volume of calls due to the lockdown situation. To contact the Patient Management Centre, please call 01691 676 496.  Alternatively, you could email us at [email protected] and we will respond to you.

We have compiled a list of Frequently Asked Questions regarding any appointment amendments or cancellations during the Covid-19 outbreak - please select the drop down menu from COVID-19 and select Covid-19 FAQs

Please can you arrive 5 minutes early to your appointment. Arriving late for your appointment may result in it being cancelled.  Please be aware some surgeries do not have parking so please take this into account when planning your journey. 

Some surgeries are requesting patients wait outside for their appointment rather than in the waiting room.  PML Patients will be collected by our clinician and taken to your appoitment. Please note: we try to ensure our clinics are run to time, however there may be instances when you could be waiting longer than 5 minutes outside, for your appointment. 

Opening Hours 

8am -12.30pm and 13.30pm - 5pm Monday to Friday (excluding Bank Holidays)

IMPORTANT – Patients recently returning from Abroad You cannot attend your appointment until after you have completing your quarantine.  To check whether you need to quarantine and for further information on the rules for quarantine, please visit

 Coronavirus Latest Information:


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Registered in England & Wales company number 05478605. Registered address The Old Malt House, Willow Street, Oswestry, Shropshire, SY11 1AJ
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